Mon-Fri 8am-5pm PSTLive Customer Service & Technical Support
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| is part of the family - an authorized Pulstar distributor.  To contact Enerpulse, click here.
Common Questions

How Do I Contact Customer Service?

Our team is at your service 8:00 a.m. to 5:00 p.m. PST, Monday through Friday at 888-800-9629.

Alternatively, if you'd prefer electronic communication, you can use the contact us link here or email us at


Payment Methods

We offer payment by Visa, Mastercard and Discover for all US and Canada orders up to $500, along with PayPal for all orders.

We offer payment by PayPal for international orders, along with all US and Canada orders over $500.


Shipping Methods

Our primary method of shipment is UPS, however, we do also offer USPS/Postal Service.


Order Cancellation

If you wish to cancel an order, please contact us immediately at 888-800-9629.  Cancelation via email may not intercept our turbo-charged shipping line quick enough.


Wholesale Quotes

For wholesale quotes, you will be referred directly to our fulfillment center. They will accurately quote orders from 100 to 100,000 pieces. Please have ready the part numbers and quantities desired. To request a quote, click here.



The family fully backs Pulstar's warranties.  For warranty issues, please contact our customer service team rather than the manufacturer to ensure the issue is corrected as quickly as possible.


Return Policy

The family is proud to advertise our 'No Questions Asked!' 365 day return policy.

Please contact our customer service team at 888-800-9629 or to initiate the return process.


What If My Order Arrives Damaged?

Our customer service team will assist you in immediately providing a replacement.  No hassle.  No stress.  That's our Turbo-Charged Service guarantee!

call us (888-800-9629)
PO Box 772
Sun City, CA 92586
Toll Free: 888-800-9629
Out of U.S call 951-672-8501